Can I delete my event/gallery permanently?
Yes, you have the option to permanently delete your gallery once your event has expired. If your event is in the ‘Expired’ status, simply log in to your host dashboard to initiate the deletion process. After logging in, you’ll see the option “Download & Delete” that will guide you through the steps. Here is the login link for quick reference: https://my.guestpix.com/Identity/Account/Login
Please note that this action will permanently delete your event and all associated content, therefore you will no longer have access to it.
We will send an email notification to advise when your event has expired. If you have any questions or need assistance with deleting your gallery, feel free to reach out to us at customercare@guestpix.com and be sure to confirm that you have downloaded all of your photos and videos.