Host General Questions
The list of questions most commonly asked by GUESTPIX hosts.
- How are guests counted?
- What's the maximum file size I can upload to GUESTPIX?
- How do I download all my photos + videos at once? / How to generate and download my ZIP file?
- What's included with my GUESTPIX purchase?
- How far in advance can I purchase GUESTPIX for my event?
- I have a multi-day event. Can I use GUESTPIX?
- How long can I access my GUESTPIX gallery after the event?
- When I download my gallery, will I receive the full resolution photos and videos or a compressed version?
- How much data storage do I get?
- Guests are being asked to provide a PIN/Passcode.
- Some of my guests didn't upload their photos on the day of the event
- What browser should I use to open my gallery/magic link?
- Can I add my professional photos to my gallery so everything is in the one place?
- Some of my guests are having difficulty uploading. What should I do?
- What photo and video file formats can a guest upload?
- How Does GUESTPIX Work?
- Is my QR code instantly generated?
- What is your privacy policy? / Are all my photos + videos safe?
- What is the guestbook feature and how can it be used?
- Is GUESTPIX compatible with Android, Apple (iOS and MacOS), and Windows?