I Haven't Received My GUESTPIX Setup Email
After purchasing a GUESTPIX package, you will receive an onboarding email with a link to set up your event gallery. If it has not arrived, here is what to check.
Check your spam, junk or promotions folder
Our onboarding email is sometimes filtered as spam. Search your inbox for "GUESTPIX" or check your spam, junk, or promotions folder. To note, sometimes it can take a few minutes to land in your inbox.
Check you used the correct email address
Your onboarding email is sent to the address you entered at checkout. Your purchase confirmation will show which address was used.
Request a new setup email
If you still cannot find it, contact us at customercare@guestpix.com with the email address you used to purchase and we will resend your setup link straight away.